General Terms and Conditions

General Terms of Use

Project We Forgot, as hosted on (the “site”), is a digital platform of support for caregivers to patients with Alzheimer’s Disease or a related form of Dementia. Project We Forgot builds on the sharing of personal stories to bring the community of caregivers together. The mission is for the community to inspire and support one another so as to help them to better cope with their journey as a caregiver.

By accessing and using this site, which is operated by PWF, you agree and accept the terms of use of the site (“Terms”). PWF reserves the right to modify these Terms from time to time, without any notification whatsoever. You agree to review the Terms periodically to ensure that you are apprised of the most updated Terms. If you do not accept any of the Terms of this site, please immediately discontinue use of the site. Your continued use of the site shall constitute your acceptance of the Terms.

Content and general disclaimer

The site and related services are made available to you on an “as is” basis. You understand and agree that there are risks in using the site or services, and your use thereof is solely at your own discretion.

While we endeavour to apply a robust editorial process to our stories, we do not endorse, recommend, verify, guarantee, approve or certify any information on our site, nor the solicitations or services provided by users.

Use of any content found on the site is purely voluntary, and reliance on it should only be undertaken after an independent review. You should seek independent professional advice from a person who is licensed and/or knowledgeable in the applicable area before acting upon any content contained on the site.

We do not warrant, nor are we under any duty whatsoever to ensure, that content provided is always updated as at the date of your access, and in no circumstances shall we be liable for any loss arising from any reliance on the outdated content.

Should an agreement, either oral or written, be entered into between users of the site for any reason, such agreement is a matter between such users and PWF shall not be involved in any way and will not be liable for enforcing any such agreement.

It is your responsibility to abide by all applicable local and foreign laws, treaties and regulations applicable to you in connection with your use of the site.

PWF may at its sole discretion terminate user accounts that breach any of the Terms, including without limitation to infringement of the intellectual property rights of others.

If any part of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction or by any other legally constituted body having jurisdiction to make such determination, the unenforceable part shall be given effect to the greatest extent possible and the remainder of these Terms shall remain in full force.

Disclaimer of warranties

PWF makes no warranty, whether expressed or implied, as to the reliability, accuracy, timeliness, efficacy, usefulness, adequacy, completeness, suitability, legality, quality, applicability or correct sequencing of the content on or available through the site.

PWF cannot and does not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. Any person or entity accessing the site is responsible for (1) implementing and maintaining adequate procedures and checkpoints to satisfy their particular requirements for accuracy of data input and output and (2) maintaining a means external to the site for the reconstruction of any lost data.

PWF cannot and does not guarantee or warrant that files available for downloading from this online site will be free from infection by viruses, worms, Trojan horses, or other code that manifest contaminating or destructive properties. Prior to downloading any files from the site, it shall be your responsibility to ensure that you have the requisite anti-virus software in place in your computer systems which may detect or block such viruses from affecting or attacking your computer systems.

PWF does not warrant or guarantee that the functions or service accessed through the site will always be available, uninterrupted, error-free, or that defects in the site will be corrected. This disclaimer of warranty is an essential term of the Terms.

No agency

You acknowledge and agree that users of the site who provide content, solicit help, or interact with the site in any way, are not employees or agents of PWF, and PWF assumes no responsibility for any act or omission of any such user. You understand that users take full responsibility for their own decision to access the site, their interaction with other users, and their reliance on such content.

Posting rights and responsibilities

You may post and submit comments, ideas, questions, proposals, information, statements (collectively, “user submission”) on the site. Your user submission may or may not be edited, censored, or otherwise controlled by PWF. PWF reserves the right to remove content, which PWF, in its sole discretion, determines to be (a) abusive, libellous, defamatory or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright or trademark, other intellectual property right of another, (d) in support of any immoral, anti-racial or illegal activities or (e) offensive or otherwise unacceptable to PWF.

You understand and acknowledge that user submissions are solely the user’s opinions, and do not represent those of PWF. We do not assume any liability or responsibility for the accuracy of the biographical information, qualifications, credentials or other data regarding any organisation or story subject on or linked through the site, as provided by users.

Except as described herein, any communication which you post on any public area of the site (eg, comments) is considered to be non-confidential.


If anyone brings a claim against PWF or its affiliates, related to your actions, content, or information on, or in connection with, the site, you will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such claim.

PWF and its affiliates make no claims or promises about the conduct of others. Accordingly, PWF and its affiliates are not liable to you or any other person for any loss or damage that might arise from their actions.

PWF and its affiliates are not liable to you for any loss or damage that might arise from any reliance on the content on our site or those linked from our site. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all information you access or obtain through the site and/or services.

Limitation of liability

To the maximum extent permitted by applicable laws, PWF and its affiliates disclaim all liability for, and you hereby agree that the PWF and its affiliates shall not be liable for, any loss or damage, including but without limitation to (1) indirect, special, incidental, punitive, exemplary, reliance, or consequential damages, (2) loss of or damage to reputation of you or any third party, (3) loss of information or data, (4) loss resulting from any use, inability to use, interruption, suspension, or termination of the site or services, (5) loss resulting from accessing any link provided in connection with the site or services, (6) loss resulting from any deletion, mis-delivery, failure, or untimeliness in posting or storing any information, (7) loss of opportunities, profits, savings, information, use or other commercial or economic loss, or (8) loss resulting from any other matter otherwise, related to your use and/or reliance of the site or services.

You understand and agree that your sole and exclusive right and remedy with respect to any defect in, or dissatisfaction with, the site and/or services, or any other grievance, shall be your discontinuation of access to, or use of, the site and/or services.

Third-party sites

The site may contain hyperlinks to other websites or resources. Similarly, other websites or resources may contain links to the site. When you access third-party websites, you do so at your own risk. Those other websites are not under PWF’s control, and you acknowledge that PWF is not liable for the content, functions, accuracy, legality, appropriateness, or any other aspect of those other websites or resources.

If you are accessing these other websites, please refer to the terms of use of these other websites. The inclusion on another website of any link to the site does not imply endorsement by, or affiliation with, PWF. You further acknowledge and agree that PWF shall not be liable for any loss or damage related to the use of any content, goods, or services available through any third-party website or resource.


You agree that the site contains content provided by PWF and its affiliates and users, and that the content may be protected by copyrights, trademarks, service marks, patents, trade secrets, or other rights and laws. You shall abide by and maintain all rights, legal notices, information, and restrictions contained in any content accessed through the site.

PWF grants to each user of the site a worldwide, non-exclusive, non-sub-licensable and non-transferable licence to use and reproduce PWF’s original content, which can be identified by a mark indicating that it is an original content, without modifications, with attribution to Project We Forgot (, for non-commercial use only. In doing so, the user must keep all copyright notices intact and provide the following:

  1. The name of the original author, if supplied, for attribution;
  2. The name “Project We Forgot” and credit line, for attribution;
  3. The title of the work, if supplied; and
  4. The URL

The user shall not implicitly or explicitly assert or imply any connection with, sponsorship or endorsement by, the author, Our Better World, or PWF, of any use and/or reproduction of the content, without the separate, express prior written permission of the author or PWF, as the case may be.

This licence may be revoked at any time, at PWF’s discretion.

Use, reproduction, modification, distribution, or storage of any content for anything other than non-commercial use, without the prior written permission from PWF or from the copyright holder, is prohibited. You shall not sell, license, rent, or otherwise use or exploit any content for commercial use or in any way that violates any third-party right.

Intellectual property of users

By submitting user submissions on or to PWF, online or in hardcopy, in furtherance to using our site, you agree to the following terms:

PWF will not have any ownership rights over your user submissions. You grant to PWF, and others acting on its behalf, the worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sub-licensable, transferable right to

(i) use, edit, modify, prepare derivative works of, reproduce, host, display, stream, transmit, playback, transcode, copy, feature, market, sell, distribute, and otherwise fully exploit your user submissions and your trademarks, service marks, slogans, logos, and similar proprietary rights (collectively, the “trademarks”) for the following purposes:

(a) anything in connection with PWF’s digital storytelling initiative, Project We Forgot;

(b) promoting, marketing, and redistributing part or all of the site (and derivative works thereof) in any media formats and through any media channels (including, without limitation, third-party websites);

(ii) take whatever other action is required to perform and market the Service;

(iii) allow its users to stream, transmit, playback, download, display, feature, distribute, collect,     and otherwise use the user submissions and trademarks in connection with the Service; and

(iv) use and publish, and permit others to use and publish, the user submissions, trademarks, names, likenesses, and personal and biographical materials of you and the members of your group, in connection with the provision or marketing of the Service. The foregoing licence granted to PWF does not affect your other ownership or licence rights in your user submissions, including the right to grant additional licences to your user submissions.

You grant to each user a non-exclusive licence to access your user submissions through the Service, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such user submissions solely for personal, non-commercial use.

You further agree that your user submissions will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant PWF all of the licence rights granted herein.

To the maximum extent permitted by applicable laws, you hereby waive your moral rights in any such submissions.

Governing law

The Terms shall be governed by the laws of Singapore and you agree to be bound by the exclusive jurisdiction of the Singapore courts.

Personal Data Protection Policy


PWF is committed to ensuring that personal information is protected and managed in accordance with Singapore laws and international good practice.

Data Protection Policy

The Personal Data Protection Act (PDPA) establishes a data protection law that governs the collection, use, disclosure, and care of personal data.

PWF recognises that the privacy of your personal data is important to you. PWF is committed to treat all personal data with due confidentiality, in accordance with the relevant data protection laws of Singapore. PWF’s Data Protection Policy aims to help you understand how we collect, use, share and protect your personal data.

Personal Data

In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

Collection, Usage and Disclosure of Personal Data

When asking for your Personal Data, PWF is committed to the following:

  • explaining why we collect Personal Data;
  • collecting only the relevant Personal Data that is reasonably appropriate in the circumstances;
  • protecting the Personal Data we are given;
  • ensuring that access to Personal Data is restricted to only those who need to; and
  • sharing the Personal Data with other organisations only where necessary or with the individual’s consent.


PWF collects your Personal Data in the following ways:

  1.  When you sign in on our website through social media;
  2.  When you subscribe to our newsletters;
  3.  When you participate in our marketing campaigns;
  4.  When you register for our events or programmes;
  5.  When you submit your resume for job applications;
  6. When you contact us to share your stories; and
  7. When you provide us with your name cards at events, campaigns, and meetings.


PWF may use your Personal Data for the following purposes:

  1. To share with you our latest stories;
  2. To contact you for programmes which you have signed up for;
  3. To inform you of programme or event updates;
  4. To respond to your enquiries;
  5. To respond to your job application; and
  6. To notify you if you have won a prize from a competition or lucky draw, and deliver the same to you.

We will not use your Personal Data for purposes other than what we have informed you, or which are permitted under local laws and regulations.


During the use of our site, computer data known as “cookies” may be sent to, and stored on, your web browser, to enable more convenient browsing when you revisit our website. While you may configure your browser to disable these cookies, please note that you may not be able to access certain part(s) of our site.


We will not disclose your Personal Data to third parties outside of PWF without seeking your consent, unless requested by the relevant government, or law enforcement, agencies in accordance with any laws, rules, guidelines, regulations, or schemes imposed by any governmental authority.

In particular, we may share information, including Personal Data, with government agencies or other companies assisting us in fraud prevention or investigation. We may do so in the following circumstances: (1) when permitted or required by law; (2) when undertaking preventive action against actual or potential fraud, or unauthorized transactions; or (3) investigating fraud which has already taken place.

Your continued access to or use of the site shall be deemed as your conclusive consent to the purposes for disclosure listed above.


To safeguard your Personal Data, all electronic storage and transmission of Personal Data are protected with security technologies.


We will retain your Personal Data for as long as there is a business or legal need.

Third-party sites

The site may contain hyperlinks to other websites or resources. Similarly, other websites or resources may contain links to the site. When you access third-party websites, you do so at your own risk. Those other websites are not under PWF’s control, and you acknowledge that PWF is not liable for the content, functions, accuracy, legality, appropriateness, or any other aspect of those other websites or resources.

If you are accessing these other websites, please refer to personal data protection policy of these other websites. The inclusion on another website of any link to the site does not imply endorsement by, or affiliation with, PWF. You further acknowledge and agree that PWF shall not be liable for any loss or damage related to the use of any content, goods, or services available through any third-party website or resource

Withdrawal of Consent, Access and Correction of your Personal Data

If you:

  1. have any questions or feedback relating to your Personal Data or our Data Protection Policy;
  2. would like to withdraw your consent to any use of your Personal Data as set out in this Data Protection Policy; or
  3. would like to obtain access and make corrections to your Personal Data records.

please contact our Data Protection team at

If you wish to withdraw your consent, please note that we may not be able to continue providing you with the goods and services previously requested.